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Turn off Adaptive Wi-Fi, Wi-Fi Assist or Wi-Fi+ on your phone or tablet.

Pro tools 12 mac avid amazon how to#

For more info, see Info on how to find the best Wi-Fi Channel The 5Ghz is a faster connection but less range, its usually less contended/busy so generally recommended for Avid Control use.

Usually if you are within 40 ft/12m the best band to use is 5Ghz, if you are farther away then you may find the 2.4Ghz is stronger.

For more info, see 24ghz-5ghz-band-steering.

Make sure that the 2.4Ghz and 5Ghz bands are separate and not merged into one SSID (name) in the Wi-Fi settings in the Router.

These are not required when in one location and cause instability and disconnects for Avid Control. They do this by switching to different signals or bands automatically. There are several settings on Tablets and Phones that aim to improve connectivity for when you are traveling or moving about a building. In your router App list of connected devices find the EUCON Surfaces/Tablets and lock them to the closest Mesh Unit. Turn off the setting Fast Roaming (or equivalent). However stability can be improved if this is the only option.

Mesh Router Systems are known to cause EUCON drop outs and are not recommended.

Minimize physical obstacles in between the router and the mobile device walls and electronic equipment in between the router and mobile device will impair the signal.

MU-MIMO (Multi User – Multiple Input Multiple Output) allows data to flow to multiple devices at the same time uninterrupted, great if you have more than one tablet. MU-MIMO dual band Routers like the TP-Link Archer AC1200 and TP-Link Archer AC1900 are good for up to 3 tablets and 3 Control Surfaces. Routers like the TP-Link AC5400, AX10000, AX6600 or Linksys Mesh AC2200 with 3 MU-MIMO Wi-Fi bands are good for 4 or more tablets and Surfaces.

Use a dedicated Gaming Router with MU-MIMO technology.

Get your mobile device as close to the router as possible consider moving your router closer to your audio rig.

Power down your router and power it back up again (forcing it to re-initialize can resolve many different problems).

Many common Avid Control issues can be resolved by improving your Wi-Fi signal strength/reception. It is recommended to use a short, high quality, fast charging USB C cable. It has been observed that some USB C cables will not adequately charge larger/newer tablets. Older iPads may work with Avid Control as long as they run iOS/iPadOS 12+, but performance will vary depending on specifications. The smaller 7" and 8" units will have slower performance. On Amazon Fire tablets, Avid Control runs best on the 9th generation Fire HD 10 but reasonably on the 7th generation. Performance will vary depending on the CPU and Memory specifications.

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However, Avid Control will run on over 10,000 Android Phones and Tablets from Android v5 onward. Note: The devices listed above are preferred devices. Physically fits all Dock versions, but power connector is obscured, unless used with included rake adapter and the power cable is passed over the top of the Dock ***No size limitations for devices used with Avid S1***įits with Dock adapter included with newer Docks (also available for sale here) Minimum Qualified Mobile Operating Systems Current/New devices on the market should function as expected when running the qualified OS. Below are the minimum Operating System specifications as well as a selection of units we have been able to officially qualify. While we are unable to test all of the iOS and Android devices on the market, we are able to qualify their Operating Systems.

Go to My Products and Subscriptions and look for the Avid Control and EuControl downloads section.

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EuControl software downloads are available in your Avid Account after you complete the registration process in the Avid Control app.

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To download Avid Control go to your device's App Store and search for "avid control", and choose Get or Install.īefore using Avid Control you will also need to download and install EuControl drivers for your Mac or PC workstation. The Avid Control app is available in the Apple App Store, the Google Play Store, and the Amazon Fire Store. Once you have logged in you will need to complete the registration process. After you launch Avid Control on your device, follow the onscreen instructions to create an Avid Master Account (or log in to an existing account). The application requires registration before use.

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Avid Control is a free app for iOS and Android devices which allows control of supported EUCON-aware applications via your Wi-Fi network.